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I just want to add my own thanks for the generous support that you guys have offered the group this year: it has been invaluable and it is much appreciated.
It is so important that we encourage everyone to do what they can to save money and energy in their homes. Sadly, very few estate agents [who ought to know better] seem to understand what we are talking about and it is particularly heartening to find that you are well ahead of the game. As one would expect, I guess, from your proactive approach on other fronts!