Our clients’ comments speak for themselves

We have set very high standards which we strive to exceed on a daily basis. After each transaction we invite our clients to tell us about their Read Maurice experience. Below are our most recent testimonials which we invite you to read. It will give you an insight to how our estate agency is run.

I am delighted with the service I received from Read Maurice, especially Chloe, during the purchase of my flat. Chloe was able to answer any questions I had during the viewing and was most helpful with queries I had subsequently.

Alyson Knight REF:TIV575

It has been a pleasure being a tenant with Read Maurice. Both Louise and I would like to take this opportunity to say that Read Maurice has been the best agency that either of us have dealt with, over our many years of renting properties. We have always had any issues resolved ASAP and Marcs professional mannerisms when dealing with any issues has been superb. Thank you for making the past 2 years in this property and the years before that in our previous property hassle free and a joy. We wish you all the very best for the future.

Mark Burry REF:TIV574

It was wonderful to meet Chloe. She was very professional and friendly. She had a good knowledge of the property and took her time to show me around without any rush. It was a pleasure to meet her and I will definitely recommend ReadMaurice to anyone looking to rent a home or sell their property. Thank you very much

Kristien Steenken REF:TIV573

Rebecca was very approachable, personable and accommodating.

Arabella Midwood REF:TIV572

Rebecca was very friendly and pleasant to discuss the property and clear about the situation.

Jane Reeves REF:TIV571

Chloe is a lovely lady, very personable and very good at her job.

Miss Elizabeth Gibbons REF:TIV570

We have viewed quite alot of houses over the last few months and we both said after Chloe showed us around St Annes Terrace that she was absolutely brilliant! A credit to Read Maurice.

Shelley Morgan REF:TIV569

Excellent, friendly & professional service. Just the right level of contact, to keep the process moving, but without being intrusive. Thanks very much.

David Ellis REF:TIV568

Rebecca was very friendly and pleasant to discuss the property and clear about the situation.

Jane Reeves REF:TIV567

Appeared knowledgeable and very helpful.

Rosemary Smith REF:TIV566

From our first meeting we found Rebecca to be not only helpful and professional, but very pleasant and reassuring, during sebsequent telephone conversations, throughout a potentially stressful process. She seemed to be always smiling and never phased by events.

Maggie & Graham Wheeler REF:TIV565

Becky was very friendly and professional. Clearly knew the property and was understanding of my circumstances. Also I was quite late to the appointment due to traffic and she didn’t make any issue out of it and waited for me to arrive.

Helen Stevens REF:TIV564

Rebecca was very friendly and helpful and smiley – thank you 🙂

Hollie Dinwoodie REF:TIV563

Professional and Competent

David Davey REF:TIV562

Chloe was very polite, welcoming, very professional. She answered our questions well, She is a credit to your company

Dorothy Seal REF:TIV561

Excellent, very friendly informative.

Hannah Bland REF:TIV560

Friendly and knowledgable – has given me confidence in the company as a new tenant that any issues with the tenancy would be dealt with professionally and promptly.

Alison Macrae REF:TIV559

Marc was very professional at all stages. Responded quickly to email requests and was clear and polite in communications.

Tim Wallace REF:TIV558

Professional coupled a good personality.

Ivor Skinner REF:TIV557

Marc Vivet was fabulous.

Jennifer Pickford REF:TIV556

Becky was very nice and polite.

Eve Skipworth REF:TIV555

Viewing the property was good.

The subsequent incorrect email reflecting our offer was shoddy. The attitude of both Chloe and Maurice on the phone was rude and insincere when I rang to discuss the error made by Chloe. The follow up email again had the incorrect offer in the title of the email. No attention to detail. Poor service when managing vast amounts of money.

MANAGEMENT RESPONSE TO YOUR FEEDBACK #554: We are sorry that in this instance it appears we have failed to deliver a level of service which we strive to offer. An error was made and what was a simple task was overlooked for a second time. We now have implemented a system which is not automated and should stop this issue in the future. We are most grateful for you bringing this to our attention and wish you well with your search.

 

Vicki Kiddey REF:TIV554

We all (4) thought Chloe was friendly and helpful. She was very knowledgeable about the property and although enthusiastic she did not try any ‘hard’ sell.

Jane Morton REF:TIV553

Chloe was very professional and pleasant.

Olivia A Pullen REF:TIV552