Viewing property Read Maurice during the coronavirus (COVID-19) outbreak

Government advice on home moving during the coronavirus (COVID-19) outbreak

This guidance applies to people moving between private residential homes.

The government has amended the coronavirus (COVID-19) regulations to make clear that people who wish to move home can now do so. This guidance provides important public health information to ensure that moving home and key activities around this, such as viewing property, can happen safely.

People are now free to move home, however the process of finding and moving into a new home is likely to be different, as those involved in the process will need to adapt practices and procedures to ensure that the risk of spread of coronavirus is reduced as far as possible. It is vital that everyone stays alert and safe. Initial viewings should be done virtually wherever this is possible our agents should help you to do this. All physical viewings should be limited to members of the same household and open house viewings can not take place. When physically viewing properties, where possible, you should avoid touching surfaces, wash your hands regularly, and bring your own hand sanitiser. The number of people on a viewing should be minimised to those from your household that absolutely have to be there.

If you need to be accompanied by small children, you should try to keep them from touching surfaces and ensure they wash their hands regularly. If people are being shown around your current home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products. As most people choose to, we recommend that you vacate your property whilst viewings are taking place in order to minimise your contact with those not in your household. Anyone involved in any aspect of the home moving process should practice social distancing in line with public health advice. Everyone involved in the moving process must follow social distancing to minimise the spread of the virus.

1. Preparing to buy, sell or move home

You can put your home on the market and start to look for properties you want to move into. If any member of the household being viewed is showing symptoms or is self-isolating then estate agents should not physically visit the property. You can begin to market your home and our agents are able to visit in order to take photos/videos of the property. To help prevent the spread of infection, we encourage people to do the majority of their property searching online; for example only physically viewing those properties which you believe you are most likely to want to move into. As usual, you can also start to bring together the documentation necessary to sell your property (more information on these documents is available in the government’s guidance on how to sell homes).

2. Viewings

If any member of either the household being viewed, or the household undertaking a viewing is showing symptoms of coronavirus or is self-isolating, then a physical viewing should be delayed. All viewings should take place by appointment and only involve members of a single household. We encourage people to do their property searching online wherever possible. Initial viewings should be done virtually wherever this is possible and physical viewings should only be conducted where buyers are seriously considering making an offer on a property. Viewings should be conducted by appointment only and no open house viewings should take place. If your property is being viewed, you should open all the internal doors prior to the viewing, and allow access to hand washing facilities and ideally separate towels/paper towels. As most people choose to do, we encourage that you vacate your property whilst viewings are taking place in order to minimise your contact with those not in your household. When viewing a property, all parties should wash their hands and avoid touching surfaces where possible. Agents will ask you to restrict the number of people who accompany you on a viewing so that social distancing can be practiced, and only those in your immediate household should be there.

Where viewings are unaccompanied, our agents will make sure viewers and homeowners understand how they should conduct themselves. Once the viewing has taken place, the homeowner should ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

Read Maurice Viewing Information Guide for Viewing Property

1. Viewings to be conducted by appointment only

2. No transportation will be available

3. Maintain strict 2 metre distancing at all times

4. Viewers to be from the same household only – try to avoid bringing children where possible

5. Viewings to be restricted to a maximum of 15 minutes

6. Bring and use your own hand sanitiser on entering the property

7. Do not touch any door handles, surfaces or light switches

8. Stay together on the viewing

9. Comply with instructions given by the agent

Guide for Sellers of Occupied Properties

1. Vacate the property prior to the viewing where possible

2. Open the front gate and leave all internal doors open and turn lights on as required

3. Allow access to hand washing facilities and ideally separate towels/paper towels

4. Make sure all external keys are easily accessible

5. Allow as much time to pass as possible before re-entering the property

6. Once the viewing has taken place, ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

7. We will leave the property secure and as we found it

Our viewing experience was relaxed and very pleasant.

Adam Dickson