In general a successful estate agency will have a mix of reviews but will likely be regarded positively if they consistently demonstrate professionalism, effective communication and a strong understanding of the local property market.
Taking a moment to read testimonials directly from our clients can provide valuable insight into our reputation and ultimately our clients satisfaction.
The brilliant Jason and team. We have been on both ends of the business, both selling and purchasing through Read Maurice. Jason has become a brilliant mentor to us both in guiding a sale and even purchases he isn’t part of but has helped us with tricky decisions. They are true to their word, professional and know the market like no other. I’ve never had to chase feedback or question a viewing. Extremely diligent and hard working. Thanks (again) guys.
Respected my privacy during sale of the flat I’m renting. Really good communication 🙂 And friendly staff
It has been a pleasure being a tenant with Read Maurice. Both my girlfriend and I would like to take this opportunity to say that your agency has been the best that either of us have dealt, with over our many years of renting properties. We’d also like to thank you for everything you have done over the years. We have always had any issues resolved ASAP and your professional mannerisms when dealing with any issues has been superb. A truly wonderful agency that takes pride in ensuring its tenants are happy.
I recently used Read Maurice to sell my house in Cheltenham and they were brilliant. From visiting the property and giving helpful guidance through to listing the sale particulars online and showing people round they were polite, professional, friendly and easily contactable. They found a buyer for the house in 2 days… that is impressive!
Following through on the sale process, dealing with the buyer, solicitors etc. they helped make the process smooth and pain free. I would recommend them highly, great company, fantastic people.
Thank you for restoring my faith in your profession. Everyone at RM treated me like I was their biggest and most important customer which was far from the case in reality.
This should be the go-to Estate Agent for ANYONE looking to sell or rent out their property. RM will sort it.
Have been immensely loyal even though a difficult situation not of their making. Very warm, very patient, very professional. I have complete faith in this company.
I would strongly recommend Read Maurice based on our recent house sale. The small but perfectly formed team are professional and consistently give you confidence that everything is under control. Right from the house valuation, we received honest feedback from Jason and a sensible approach to marketing the property which also included great photos of our house. This approach certainly paid off as we received offers in the first week.
Were fantastic throughout the end to end sales process. They were always up to date and on the ball in driving to our agenda of a quick completion before Christmas and worked hard to ensure that this was achieved. They managed to find that perfect balance between the frequency of chasing all relevant parties (including solicitors) in the chain and at the same time maintaining high professional standards as not to come across too pushy.
Communication was always quick and responsive.
Thank you all for a great job.
Was only when I received my Christmas card from Read Maurice (especially thoughtful as I bought my apartment in May!) that I remembered I hadn’t provided a review! I wanted to, because every aspect of my experience with Read Maurice was positive. They were patient, they listened, they helped over and above what would normally be expected of an estate agent, and especially given that my experience of just about every other estate agent was pretty-much the opposite, working with Read Maurice was a genuine pleasure.
I think perhaps the biggest thing for me is that they manage that rare trick of providing a very high-quality service – where you really feel like you’re engaged in a process that is somewhat more sophisticated than the norm – combined with the feeling that they’re like ‘friends next door’ who have your best interests at heart, can have a laugh and who you can call pretty-much any time for advice. I think right from the start you know that they’re ‘on your side’, and that sort of reassuring experience is invaluable.
I thoroughly enjoyed my experience with Read Maurice and wouldn’t hesitate to recommend their services. Thanks all!
Fabulous estate agency – uber professional, with oodles of local knowledge. Highly recommend their work. Great negotiators – fierce for their clients, but also pragmatic. Very responsive and helpful.
First class service from Chloe. She helped us through every stage of the purchase and was always available for advice. Will certainly use Read Maurice again when we are ready to move on to pastures new.
A first class service from start to finish from an extremely professional and friendly team. Their care, advice and help in the sale of my elderly Aunt’s house in Cheltenham have been exceptional.
With special thanks to Jason, who went out of his way in the amount of help needed as my Aunt had moved into a care home and I live in Yorkshire.
From the start they produced a charming brochure with excellent photos. Communication was superb and they kept us informed each step of the way with prompt feedback from viewings.
They looked after the house, visited and helped my Aunt with paperwork … the service received was above and beyond expectation!!
A fantastic estate agency to be with.
I would highly recommend them.
Martin was fantastic. Calm, thoughtful and considered. A very good communicator. I have no hesitation in recommending him. Simply great service from start to finish.
I bought my lovely new home via Reed Maurice after an extensive search and three false starts. I know everyone says everything happens for a reason. In my case this was very true. My new home is perfect, far more so than the first one I fell in love with, which broke my heart when the sale fell thru.
Chloe was my initial contact at RM. Patient, positive and eternally pleasant she really listened to what I wanted and would proactively call me with suggestions.
So much so that the home I eventually bought was in an entirely different area of Cheltenham that I had not considered, but the house was a perfect match to my wish list and Hatherley has exceeded my expectations. Quiet, beautiful views, well kept properties and good connections into central Cheltenham. Or a short cycle. I’ve lost 1/2 a stone without trying.
Martin was the main contact through the purchase. He’s very hard to read as he is thoroughly professional, no nonsense and rarely betrays his own views or emotions. Making him a level head, trusted advisor and entirely straight forward to deal with.
The only reason this review is not a 5 is that another member of the team did a bit of unnecessary “mansplaining” to me about what “best and final” means. However this didn’t detract from an overall brilliant experience.
We bought our home via Read Maurice earlier this year . They were an absolute pleasure to work with, very communicative, responsive, professional and friendly.
Helpful and efficient
We originally purchased our property in 2014 from Read Maurice – they were so good when it came time to sell, it was a simple choice. Jason and Chloe were brilliant in assisting us in getting a difficult sale exchanged and completed. We would highly recommend Read Maurice to anyone looking to sell their house.
As alway a first class service from Marc at Read Maurice Letting. Responds quickly to any issues, which are then dealt with promptly. Would definitely recommend RM for a stress free experience.
Great Service provided by Marc, very helpful and kept me informed throughout the whole process. 10/10 would use again and highly recommend
We have dealt with many estate agents over the past few months whilst looking for a new rental property and without doubt, Read Maurice were the most professional, friendly and honest. Will be using again in the future.
Buying/Selling a house is an experience often associated with stress, frustration, worry & upset. However with Read Maurice I felt none of those feelings.
They are all consummate professionals and lovely people too. Their wealth of knowledge and expertise is priceless.
Highly recommended! Thank you, all!
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